Improvement of the working conditions of health visitors active in Roma communities

From a public health point of view, data is generated in the health visitor system which underlies important decisions and the planning of services.

The basic aim of the Contact Centre (CC) is to provide an access point offering permanent help for the users, primarily health visitors, of the IT systems developed by the Office of the Chief Medical Officer, and allow the full administration and traceability of all occupational and IT reports and problems arriving via the web, phone or email from the target group.